Page Last Updated: 2/22/2023 9:21am
The Federal Public Health Emergency related to the COVID-19 pandemic ended on January 31, 2022. This means that your Medicaid coverage will be affected if you do not reapply or complete enrollment by April 1, 2023.
To avoid any gaps in your healthcare coverage, including ABA Therapy for your child, it is important that you take action as soon as possible to ensure that your Medicaid benefits continue.
What Do You Need to Do?
- Make sure their mailing address, phone number, and email address on file is correct in www.healthearizonaplus.gov.
- Login or call Health-e-Arizona Plus at 1-855-HEA-PLUS (1-855-432-7587), Monday through Friday 7:00 a.m. - 6:00 p.m. Review the Updating Your Contact Information flier English / Spanish to learn how to update your contact information in Health-e-Arizona PLUS.
- Check your mailbox for a letter from AHCCS about renewal for coverage.
- Respond to any requests from AHCCCS for more information so the agency can accurately determine eligibility.
For more help, members may contact their health plan or a community assistor organization that can help individuals navigate the Medicaid or KidsCare renewal process. Health plan member services departments can assist as well. AHCCCS members can find the number for their health plan's members services department on their member ID card or on the AHCCCS Available Health Plans web page.
Approximately 75% of eligibility determinations are able to be completed automatically and members will not need to take any action. If their eligibility is continued, then they will remain enrolled and will receive a summary letter that says, "If the information on the summary is correct, you do not need to do anything. You do not need to call or contact AHCCCS."
Individuals who no longer qualify for AHCCCS or KidsCare may have other healthcare coverage options through the HealthCare Marketplace, which will be explained in future communications.
Thank you for your attention to this important matter. We value your continued partnership with us and want to ensure that you have access to the healthcare you need. We will continue to send communications as we learn more.
Please check this page regularly for updates.