Welcome to the Centria Autism payment portal!

Frequently Asked Questions

• What payment methods are accepted?
  Centria is pleased to offer a wide variety of accepted payment methods. All major credit/debit cards (Visa, Mastercard, Discover, American Express) and ACH checking/savings accounts are accepted. Centria will also accept payment from FSA and HSA cards provided by your insurance.
• What information do I need to make a payment online?
  To make a payment you will need a few key items, including Medical Record Number and invoice number. These can be located on each invoice. The Invoice number is on the top right side and Medical Record Number is listed just below the Client name in an alpha-numeric format.
• How do I pay multiple invoices at once?
  Multiple invoices may be entered on a single transaction. Please separate Invoice numbers with a comma.
• Can I pay with multiple payment methods?
  The online portal allows for a single transaction. If you wish to split your methods of payments between multiple cards or accounts, please process a transaction for each preferred method of payment.
• What if I have questions about my balance?
  Please contact our Patient Services Department at (248) 436-4592 and a representative can discuss the balance on the account.
• What if I have questions about an insurance claim?
  Our representatives can assist with explanation of insurance benefits for processed claims. Your insurance company is also available to discuss claims. If you wish to speak to your insurance company, locate the Member Services phone number on the back of your insurance card. Explanation of Benefits are frequently mailed by your insurance after a claim is paid and may also be available through your insurance online Member Portal.